Report a Claim

We hope you won’t have to make a claim but if you do, it’s important that you follow the claims conditions in your policy document.


We are here
to help you

Accidents happen...

We hope you won’t need to make a claim, but if the worst should happen, we are here to help.

Having an accident can be a stressful time, so we’ve put together some handy guides to give you assistance should you need it.

It will speed things up if you have your policy number when phoning to report an incident.

If you would like any more information on reporting a claim please get in touch

(028) 90 766999

Motor Insurance Claims Guide

House Insurance Claims Guide

Travel Insurance Claims Guide

  • To report a claim

    For all Motor claims

    028 9041 0220
            ROI: 01 872 0179

    For Motor Legal Expenses claims

    028 9041 0220
            ROI: 01 872 0179

    For Roadside Assistance

    028 9041 0220
            ROI: 01 872 0179

    For Family Legal Protection claims

    028 9041 0220

    For Key Care claims

    0330 111 3093

    For Gap Insurance claims

    0330 111 3093

    For Commercial claims

    028 86 766999

    For all other claims

    028 86 766999

A big thank you from myself and my wife...it's a pleasure to have someone to help in time of crisis.

David, Richhill

I would like to let you know that I greatly appreciated the way in which your staff dealt with every aspect of my claim. You did an excellent job keeping me informed and updated at every stage. Your approach was courteous, friendly and absolutely professional throughout. I would highly recommend your services.

Ernie, Belfast